Gentlemen (and Ladies), it is with great sadness and apprehension that I have decided to drop my endorsement of Elena’s Models. This decision has not been easy and I have debated and pondered over it for several weeks.
As reported by Paul ( in a comment to the post titled “300,000″), it seems that Elena’s Models (parent company Great Media Limited) has changed their address (and ownership?) from Australia to Hong Kong: I checked their website and found this address in China (photo above).
If nothing else had changed, I wouldn’t see any issue but, sadly, it seems that everything has changed.
Elena had built a solid reputation in the industry. But reports that she sold out to a Chinese, not sure about that but regardless, the company it does not appear as though they are keeping her same quality standards.
Over the past two months, I have noticed (and been alerted to) some “irregularities” about Elena’s service practices. I emailed Elena’s several times over the past six weeks and my emails have gone largely unanswered. I have received NUMEROUS complaints from WWS visitors that include credit card overcharges, unauthorized charges, the recent appearance of bogus profiles, scammers contacting members and no replies to emails and phone calls and so on. In the past, when a scam profile was noticed and reported to Elena’s, it was taken down quickly, usually within 24 hours. But now, no one even returns calls or emails. One close friend of mine who was using the site was locked out of his account (shortly after the “sale”) and was not able to get resolution.
Since then, he has been able to get back in, but he reports that the previous mechanism that stringently removed “bogus” profiles seems to be no more. I am not sure if management are not aware that they must be vigilant to remove fake profiles, if they are just behind in their tasks, or if they just don’t care.
I looked at a few forum websites and I’m seeing much of the same:
I paid a $99.00 membership, I was able to get to write a few ladies and after three weeks I got to know my best match. We started to write each other, you can notice right away that I was writing to a real woman, at the end of week three, I wasn’t able to sign in anymore; I wrote over the next 4 days numerous emails to the help desk and nobody wrote me back or gave me some kind of explanation. I tried to sign in using a different email account and sent a question, and I got an answer to that question withing 15 minutes, that tells me that there is somebody reading the emails, they just decided to cut me off for not reason whatsoever.
1- I try to login and because of the new website design it will not work
2- I have sent more than 6 emails to the “Help Desk” and zero reply
3- I have called both the US phone number and the Australia phone number: only a very bad recording. I leave a message NO reply.
This site used to be good but now it’s fallen off a cliff into a disaster.
Last week my account’s password was changed for no reason and nobody bother to notify me either.
This week when I try to log into my account, it simply says “You have no permission to login.Please contact admin.” I then contacted the customer service, and haven’t receive any reply.
For your information, I haven’t change the content of my profile, I never violate any of their rules, and there’s absolutely no virus on my computer!
How can anybody trust a dating website/company like this???
There are many more like this and I’ve received quite a few in my email. I emailed Elena’s, waited and waited and they’ve just dropped the ball.
Bottom line is this: I don’t trust the new company and their answers (or lack of) to my inquiries have made me trust them even less.
I started this site to share with buddies and colleagues my journey to Eastern Europe; my happenstance discovery of Elena’s was completely by accident. I have always tried to be upfront and honest on this site and to share my experience. The many comments, compliments and emails I’ve received have kept me at this much longer than I anticipated. I enjoyed and trusted this organization (Elena’s) much for the last 2 1/2 years. But sadly, that trust is broken and I cannot in good conscience recommend anyone else to them.
Not every good thing lasts forever, and in this case, the good times seem to have come to and end.
I will be pulling down all links to Elena’s and pages about Elena’s and will reroute them to this post.
If anyone else has any similar or different experiences with Elena’s I urge you to raise your voice and post your opinion in the form of a comment. I am sure that there are others that will benefit from your experience(s).
Mike had also recommended Russian Cupid and Ukrainian Cupid and I have received good reports on these sites. I opened an account on the Russian Cupid website and contacted the site’s owner by email and they appear to be on the up and up. I will continue to review other agencies and will update the “approved” agency list as time allows.
Good luck in your search. Please let us know how it is going for you out there.
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